THE number of small and medium-sized enterprises using computer
software to improve their businesses is increasing, software developers
said last week.
“More business owners are becoming aware of how to use
information and communication technology to advance their businesses,”
said U Tun Thura Thet, the managing director of the Myanmar Information
Technology Pte, Ltd, one of the country’s leading software
development companies.
He said the fact that software developers have targeted smaller
business enterprises has also contributed to the gradual rise
in software usage that began early last year.
At the same time software use among big businesses has declined
owing to financial problems that have developed during the past
year, he said.
“Big enterprises like banks and supermarkets usually use
software to manage their businesses, but financial problems have
hindered expansion, which in turn has negatively affected the
big-business software industry,” U Tun Thura said.
The country’s software industry began booming with the
establishment of MICT Park in Hlaing township, Yangon, in February
2002.
Financial problems have slowed the software industry but have
not stopped its growth, he said.
U Tun Thura Thet urged software developers to strive to break
into the international market to help the industry develop.
“Myanmar software must meet the high demands of the international
market to gain a foothold in the industry,” he said.
Myanmar Information Technology will take its first step into
the international market when it opens its Singapore division
in late June.
U Tun Thura Thet said the company began preparing to enter the
international market two years ago by developing software focusing
on business resource planning and customer relations management
systems.
He is optimistic about the prospects of international success
for Myanmar software, as its price will be lower than that of
more well known products on the market.
“Our best strategy is to make products that are cheaper
but of the same quality as those in the market,” U Tun Thura
Thet said.
Daw Khin Aye Win, the director of the Myanmar World Distribution
Co., Ltd, said her company is more interested in focusing on the
local market.
She has also noticed an increase in software use among small
and medium enterprises in Myanmar.
The successful use of software by smaller businesses in Yangon
and Mandalay has attracted new customers from other parts of the
country, especially Magwe, Sagaing and Tanintharyi divisions,
and Mon and Shan states, she said.
She said software developers must provide additional customer
support – such as teaching basic computer and accounting
skills – to these new businesses because computer literacy
rates are lower outside Yangon and Mandalay. Daw Khin Aye Win
said the country’s software industry is still growing but
not as quickly as three years ago.
However, she said she believed growing public awareness of the
ICT sector would soon fuel another boom.